Well the test result for me is D and S, which make no sense because how I could be both Dominance and Steadiness? I mean I might want others to go my ways sometimes, but most of the time I went with whatever my co-workers or team members’ suggested. Like I said previously for the management problem, I hate team work. I would do anything to have works done on time regardless whose idea is being used or who is the leader. I am pretty cooperative person, rather than overcoming oppositions or persuading others to do it my way. I think S describes me well. I like to be in a predictable environment, with minimum conflict. I have desire to help others, especially those that cannot finish their work on time. I am a good listener, and I am flexible in work procedures. I don’t think I can be Conscientious or Influential. Nobody listens to me I have to emphasize my point several times to get it across. Even though I like to delegate tasks to others or initiate and facilitate discussions, people won’t take me seriously. I can’t be influential because I’m not popular, not enthusiastic, and certainly don’t view people and situations optimistically. Now come to think about it, maybe secretly I WANT to be dominant but I APPEARED to be Steady.
I think this test is helpful to determine management “type” by understanding your true self. It might not be 100% correct but at least it tells you how your personality can be related or reflected on your management style. Im not sure whether this test would help me in other personal interaction, because I still don’t know how those words can predict how I interact with others.
Sunday, November 30, 2008
“I’m lovin it”
So I went to McDonald after I got my second midterm back.
It was almost 7:30pm on November 26, 2008. I gave the cashier at McDonald the order I wanted after he greets me. I told him that I want exactly four pickles on my burger and a small fries with no salt. “Hamburger?” he asked with a funny look, and I replied, yes. He quickly punch in the order and was about to get the food, I quickly added, “can you print 4 pickles on the receipt?" and he said yes. After many experiences in the past with unpleasant McDonald service, I was surprised that there was no problem making this special order.
The gentleman who took my order was quiet nice, he turned around and told the guy who was preparing the food: “a hamburger with 4 pickles,” and then he went over to the fries corner and drained out the ready fried/cooked fries and shovel some into a small fries box. Then he told the employees behind him, “no salt on that one.” I gave him the bills and he gave me back change. One of the cashiers almost accidently took the unsalted fries to his customer, but the gentleman who took my order was very careful and quickly got back the fries from him. Finally, I had my fries with no salt and a hamburger with four pickles in paper bag. I checked the hamburger after I left and counted the pickles which were exactly four. I was overexcited that this adventure went so well, I didn’t realize the gentleman did not give me the receipt. I ran back and luckily the gentleman was able to print another copy of the receipt and hand it over to me.
The whole process took about 15 minutes, and I had to rush out because there were quite a number of customers waiting on line. I would give a 4 out 5 ratings to communication and coordination, and 5 to customer service. I did not run into any trouble from making the order to receiving it. I think McDonald’s service has improved a lot from the past. The customer service was quick, the employees were friendly and the order was accurate. They did not have any problem dealing with a special order like this therefore I don’t have any particular recommendations for them regarding this. If I have to pick out a problem I think it would be that they were really into fast pace performance, they neglect simple things like giving the receipts after each order. For an average customer, by passing a step like that is not very important to them. I think this is how most fast food restaurants’ employees were trained. They tend to rush the orders sometimes because they cannot keep other customers waiting with one order. I guess the gentleman just forgot to give me the receipt since I forgot to ask as well. I was satisfied overall, because the order could have been messed up during the process, but the gentleman took extra care of it and made sure that I had the right order so it was a good experience.
It was almost 7:30pm on November 26, 2008. I gave the cashier at McDonald the order I wanted after he greets me. I told him that I want exactly four pickles on my burger and a small fries with no salt. “Hamburger?” he asked with a funny look, and I replied, yes. He quickly punch in the order and was about to get the food, I quickly added, “can you print 4 pickles on the receipt?" and he said yes. After many experiences in the past with unpleasant McDonald service, I was surprised that there was no problem making this special order.
The gentleman who took my order was quiet nice, he turned around and told the guy who was preparing the food: “a hamburger with 4 pickles,” and then he went over to the fries corner and drained out the ready fried/cooked fries and shovel some into a small fries box. Then he told the employees behind him, “no salt on that one.” I gave him the bills and he gave me back change. One of the cashiers almost accidently took the unsalted fries to his customer, but the gentleman who took my order was very careful and quickly got back the fries from him. Finally, I had my fries with no salt and a hamburger with four pickles in paper bag. I checked the hamburger after I left and counted the pickles which were exactly four. I was overexcited that this adventure went so well, I didn’t realize the gentleman did not give me the receipt. I ran back and luckily the gentleman was able to print another copy of the receipt and hand it over to me.
The whole process took about 15 minutes, and I had to rush out because there were quite a number of customers waiting on line. I would give a 4 out 5 ratings to communication and coordination, and 5 to customer service. I did not run into any trouble from making the order to receiving it. I think McDonald’s service has improved a lot from the past. The customer service was quick, the employees were friendly and the order was accurate. They did not have any problem dealing with a special order like this therefore I don’t have any particular recommendations for them regarding this. If I have to pick out a problem I think it would be that they were really into fast pace performance, they neglect simple things like giving the receipts after each order. For an average customer, by passing a step like that is not very important to them. I think this is how most fast food restaurants’ employees were trained. They tend to rush the orders sometimes because they cannot keep other customers waiting with one order. I guess the gentleman just forgot to give me the receipt since I forgot to ask as well. I was satisfied overall, because the order could have been messed up during the process, but the gentleman took extra care of it and made sure that I had the right order so it was a good experience.
Wednesday, November 5, 2008
My Vision....to save a starfish... :D
(Actually I don't like starfish, they look sticky.)
I have a couple of visions for my future, one of which is to become a creative director for top advertising agency (specifically a global firm). I love art and I love creativity, but to accomplish that goal I need more than just a BBA degree in Advertising. I need to take more courses in software programs like Illustrator and Dreamweaver, and more courses in design, and create a professional portfolio. I am hoping to take extra classes in FIT, but the expenses seem to be out of my reach right now, especially when our economy is going downhill. Moreover, I need to gain more experience from Ad agencies. Furthermore, earning a master degree would really help me to get a good job. These all sound time consuming and require lots of commitment, which I don't think I have as to now, with so much other burdens on my back. I could plan ahead but I am not sure I will get them all done.
If the advertising road doesn't work out, I am considerating to change to international business. I could still do so, maybe earn a double major degree or go for a master in international business. I have no idea how international business work, but I do speak a few languages and I have no problem learning different culture.
My other vision, one that need a huge capital-open a dessert restaurant, like one of those 5 stars, recommended restaurants from New York Times. I don't have much savings, and so does my family so that is not a realistic vision, yet. Maybe after I have worked for a few big companies, get a promotion, and towards my retirement years, then I could actually take action to accomplish it.
My last vision, a simple, yet seem impossible one. I always wanted to be good at Tennis, I would love to be a tennis coach or instructor one day, maybe after I retired. I used play for my high school tennis team, but I was the worst player, I have tried, and tried, just wasn't good at it. People say practice makes perfection, I seriously believed in that but it is not working out for me, not for tennis atleast. I am not giving up, but I guess the only thing I could do to reach that vision, is get more professional help, take more lessons and play as often as I could. Perhaps one day I could be a champ.
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